Citibank Online

Now there's a bank wherever there's an internet connection. Free.1

Your benefits

• Transfer money between your accounts or to third parties.
• Set up, alter and cancel standing orders for third party accounts.
• Consult, alter and cancel memo transactions.
• Make free international transfers between Citibank accounts via Citibank Global Transfer.
• Consult your balance in euro and in foreign currency.
• Consult the balance on your Citi Visa and/or Citi MasterCard.
• Print out the transactions carried out during the session.
• Access up to three months' historical data.
• Import your transaction history into Quicken, Microsoft Money or Excel.
• Change your Citibank Online PIN.
• …

For the cancellation of a transaction you might have introduced erroneously, you can call CitiPhone on the same day (secret CitiPhone code required).

Manage your credit card account on the internet.

• View your account balance.
• Check how much available credit you have.
• Request a summary of recent transactions.
• View the details of the past 12 months (provided that you have opted to receive online statements).
• Receive an e-mail as soon as a new statement is available online (provided that you have opted to receive online statements).
• Find out how many miles you have already collected this month.
• Download forms for an add on supplementary credit card, to increase your credit limit, a direct debit or to request a credit shield.

Total peace of mind?

Citibank Alerting Service² keeps you up to date on all transactions that occur with your credit card, all over the world.

Control: no unpleasant surprises with your credit card. You keep your finger on the pulse, as frequently as you want to.

Flexible: you can select all six messages or only part of them. We will keep you up to date on an occasional basis or at regular times. Via e-mail or sms. You can also always amend your choices afterwards.

What messages will I get with Citibank Alerting Service?

You receive an sms and/or e-mail with the following notifications:

1. A transaction occured with your credit card for a payment of more than 150 €.
   
   
2. A transaction occured with one of your additional credit cards for a payment of more than 150 €.
   
   
3. You have reached 90% of your credit opening.
   
   
4. Your new online statement is available.
   
   
5. The minimum amount to pay.
   
   
6. The weekly balance of your account.
   

Want to find out more?

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Frequently asked questions (FAQ)

¹ Telephone calls and standing internet charges payable by the customer.

² 0,50€ per month.